Courtesy Hyundai of Tampa

2020 Hyundai NEXO Recall

Hyundai NEXO Recall service at Courtesy Hyundai of Tampa in Tampa, FL

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Software

FREE1 OPEN RECALL

NHTSA campaign 20V213000 · 11,870 vehicles affected

Defect

Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.

Consequence

Unintended vehicle movement increases the risk of a crash.

Corrective Action

Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 191.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Hyundai NEXO?
  • NHTSA has identified two recalls for the 2020 Hyundai NEXO: one affecting Software, including Remote Smart Parking Assist software, and one affecting the Integrated Electronic Brake system.
  • The Software recall addresses possible unintended vehicle movement after an RSPA system malfunction is detected, while the IEB recall addresses potentially reduced braking performance.
How do I check if my 2020 Hyundai NEXO has an open recall?
  • You can check your 2020 Hyundai NEXO by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
  • Our team can confirm whether an open recall remains and explain the manufacturer’s specified remedy.
How much does a 2020 Hyundai NEXO recall repair cost?
  • A 2020 Hyundai NEXO recall repair costs nothing when completed by an authorized dealer because the manufacturer remedy is performed free of charge.
  • Eligible remedies include reprogramming the RSPA software and updating the IEB software.
Can an independent shop fix a 2020 Hyundai NEXO recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
  • An authorized Hyundai service department has the manufacturer procedures and equipment needed for the applicable recall repair.
Does an open recall affect the trade-in value of the 2020 Hyundai NEXO?
  • Buyers and dealers check recall status, so completing an open recall can help provide a clearer vehicle history when you trade in your vehicle.
  • Our team can check the VIN and explain the recall status before you discuss your next vehicle.

Recall Service & Dealership Highlights