Courtesy Hyundai of Tampa

2020 Hyundai Ioniq Electric Recall

Hyundai Ioniq Electric Recall service at Courtesy Hyundai of Tampa in Tampa, FL

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Battery

FREE1 OPEN RECALL

NHTSA campaign 21V127000 · 4,696 vehicles affected

Defect

Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.

Consequence

An electrical short in the Li-ion battery increases the risk of a fire.

Corrective Action

Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will replace the Battery System Assembly (BSA). Repairs will be performed free of charge. Owners are advised to park their vehicles outside and away from structures until the interim repair is complete. The recall is expected to begin April 30, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Hyundai Ioniq Electric?
  • NHTSA has issued one recall for the 2020 Hyundai Ioniq Electric, affecting the battery.
  • The lithium-ion battery may short-circuit, increasing the risk of fire.
  • Hyundai’s interim remedy involves a battery update, followed by Battery System Assembly replacement when parts are available.
How do I check if my 2020 Hyundai Ioniq Electric has an open recall?
  • You can check your 2020 Hyundai Ioniq Electric for an open recall at NHTSA.gov or receive a free VIN check at our service department.
  • Courtesy Hyundai of Tampa can review the VIN and explain the applicable manufacturer remedy.
  • Schedule an appointment if you would like our team to check the vehicle.
How much does a 2020 Hyundai Ioniq Electric recall repair cost?
  • A 2020 Hyundai Ioniq Electric recall repair costs nothing at an authorized dealer because the manufacturer remedy is performed at no charge.
  • Bring the vehicle to an authorized Hyundai franchise dealer for the applicable battery update or replacement remedy.
Can an independent shop fix a 2020 Hyundai Ioniq Electric recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2020 Hyundai Ioniq Electric recall at no charge.
  • Factory-trained Hyundai technicians use manufacturer diagnostic tools and follow Hyundai’s recall procedures.
Does an open recall affect the trade-in value of the 2020 Hyundai Ioniq Electric?
  • An open recall can affect the trade-in process because buyers and dealers check recall status; visit our trade-in page to get started.
  • Completing an eligible recall remedy can help keep the vehicle’s safety records current.

Recall Service & Dealership Highlights