Defect
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Courtesy Hyundai of Tampa
Hyundai Ioniq Electric Recall service at Courtesy Hyundai of Tampa in Tampa, FL
SCHEDULE NOWFrequently asked questionsNHTSA campaign 21V127000 · 4,696 vehicles affected
Defect
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Consequence
An electrical short in the Li-ion battery increases the risk of a fire.
Corrective Action
Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will replace the Battery System Assembly (BSA). Repairs will be performed free of charge. Owners are advised to park their vehicles outside and away from structures until the interim repair is complete. The recall is expected to begin April 30, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.
NHTSA campaign 21V127000 · 4,696 vehicles affected
Defect
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Consequence
An electrical short in the Li-ion battery increases the risk of a fire.
Corrective Action
Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will replace the Battery System Assembly (BSA). Repairs will be performed free of charge. Owners are advised to park their vehicles outside and away from structures until the interim repair is complete. The recall is expected to begin April 30, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.
5 common questions answered
NHTSA reports one battery recall for the 2020 Hyundai Ioniq Electric. Hyundai Motor America says the vehicle’s lithium-ion battery may short-circuit, and an electrical short increases the risk of fire. This is why waiting can be a safety risk, even if the vehicle appears to drive normally. Hyundai advises owners to park the Ioniq Electric outside and away from structures until the interim repair is complete. The interim action may involve a battery update through the infotainment system or a dealer-provided update, followed by Battery System Assembly replacement when parts are available. An authorized dealer performs the recall remedy at no charge.
Courtesy Hyundai of Tampa provides factory-trained technicians, Hyundai manufacturer diagnostic tools, and OEM parts for recall service. Our team follows the manufacturer’s instructions for the battery update and Battery System Assembly remedy, helping you receive the correct repair for your vehicle. The manufacturer recall remedy is performed at no charge at an authorized franchise dealer. Located in Tampa, FL, Courtesy Hyundai of Tampa serves drivers throughout Tampa and surrounding communities who want knowledgeable Hyundai care. If you have questions about the recall or need assistance arranging your visit, our service department is ready to help with clear, reassuring guidance.
Start by checking your VIN for an open recall, then bring your 2020 Hyundai Ioniq Electric to our service department for evaluation and the applicable remedy. You should schedule service even if you are unsure whether the recall repair was completed, because the VIN check is free. Until the interim repair is complete, follow Hyundai’s guidance to park outside and away from structures. Schedule an appointment online, contact Courtesy Hyundai of Tampa, or ask our team about the next step. Prompt attention can provide important peace of mind while keeping the manufacturer’s safety process moving forward.