Courtesy Hyundai of Tampa

2019 Hyundai NEXO Recall

Hyundai NEXO Recall service at Courtesy Hyundai of Tampa in Tampa, FL

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Brake

FREE1 OPEN RECALL

NHTSA campaign 20V748000 · 8,176 vehicles affected

Defect

Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.

Consequence

Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.

Corrective Action

Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall is expected to begin January 22, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Hyundai NEXO?

NHTSA has issued one recall for the 2019 Hyundai NEXO, affecting the Brake component and involving the Integrated Electronic Brake system.
The IEB system may detect an abnormal sensor signal and significantly reduce braking performance.
Reduced braking power may lengthen stopping distance and increase crash risk.

How do I check if my 2019 Hyundai NEXO has an open recall?

You can check your 2019 Hyundai NEXO VIN at NHTSA.gov or receive a free VIN check at our service department.
Courtesy Hyundai of Tampa can review the manufacturer's open recall records and explain the applicable remedy.
Use our online link to schedule an appointment if you want our team to check the vehicle.

How much does a 2019 Hyundai NEXO recall repair cost?

A 2019 Hyundai NEXO recall repair is free at an authorized dealer when the manufacturer remedy applies.
The recall remedy for this vehicle is an IEB software update performed at no charge to the owner.

Can an independent shop fix a 2019 Hyundai NEXO recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized Hyundai dealer has the manufacturer-directed repair process for this recall.

Does an open recall affect the trade-in value of the 2019 Hyundai NEXO?

Buyers and dealers check recall status, so resolving an open recall can be an important step before discussing a trade-in.
Visit our trade-in page to begin the vehicle value process, and contact our service team about the recall check.

Recall Service & Dealership Highlights

Braking Safety Matters

NHTSA reports one Brake component recall for certain 2019 Hyundai NEXO vehicles. The Integrated Electronic Brake system may detect an abnormal sensor signal and significantly reduce braking performance. If braking power is reduced, the distance required to stop may become longer, increasing the risk of a crash. Waiting to check an open recall can leave a known safety concern unresolved. If you received a manufacturer notice, have noticed a braking concern, or are unsure whether the remedy was completed, contact Courtesy Hyundai of Tampa promptly. The manufacturer remedy is an IEB software update performed at an authorized dealer at no charge to the owner.

Authorized Hyundai Expertise

Courtesy Hyundai of Tampa provides recall service in Tampa, FL, for local drivers and nearby communities throughout the greater Tampa area. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts or software procedures suited to the manufacturer remedy. For this recall, the specified repair is an Integrated Electronic Brake software update, completed at no charge when the recall applies. An authorized franchise dealer is the right place to have the manufacturer's recall process followed and documented. Visit us at 3810 W. Hillsborough Avenue for knowledgeable assistance from a team familiar with Hyundai service needs.

Simple Next Steps

Start by checking your VIN through NHTSA.gov or by contacting our service department for a free check. If an open recall is identified, bring the vehicle to Courtesy Hyundai of Tampa so our team can perform the manufacturer remedy. You can schedule an appointment online even if you are unsure whether the repair was completed. We will check the VIN, review the open recall records, and explain what happens next. A free check is a simple reason to act now rather than postpone a safety-related question.