Courtesy Hyundai of Tampa

2017 Hyundai Sonata Plug-in Hybrid Recall

Hyundai Sonata Plug-in Hybrid Recall service at Courtesy Hyundai of Tampa in Tampa, FL

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Hybrid Propulsion System

FREE1 OPEN RECALL

NHTSA campaign 18V166000 · 2,840 vehicles affected

Defect

Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Hyundai Sonata Plug-In Hybrid vehicles. These vehicles are equipped with a Voltage Protection Device (VPD), designed to protect the high voltage battery module, that may activate inadvertently.

Consequence

If the VPD activates while the vehicle is being operated in Electric Vehicle (EV) mode, there may be a loss of power, increasing the risk of a crash.

Corrective Action

Hyundai will notify owners, and dealers will remove the VPD switch and install a new Battery Management System (BMS) that contains an Overvoltage Protection Device (OPD). The recall is expected to begin May 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 175.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Hyundai Sonata Plug-in Hybrid?

NHTSA identifies one recall for the 2017 Hyundai Sonata Plug-in Hybrid, affecting the Hybrid Propulsion System.
The Voltage Protection Device may activate inadvertently in Electric Vehicle mode, potentially causing loss of power and increasing crash risk.
The manufacturer remedy removes the VPD switch and installs a Battery Management System with an Overvoltage Protection Device.

How do I check if my 2017 Hyundai Sonata Plug-in Hybrid has an open recall?

You can check your 2017 Hyundai Sonata Plug-in Hybrid by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
Courtesy Hyundai of Tampa can review the manufacturer’s open recall records and explain the required remedy.
Schedule an appointment if you are uncertain whether a previous recall repair was completed.

How much does a 2017 Hyundai Sonata Plug-in Hybrid recall repair cost?

A 2017 Hyundai Sonata Plug-in Hybrid recall repair is free at an authorized dealer.
Manufacturer safety recall remedies are performed at no charge to the owner when an open recall applies.

Can an independent shop fix a 2017 Hyundai Sonata Plug-in Hybrid recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Factory-trained technicians use the manufacturer’s diagnostic tools and required remedy procedures for the Hybrid Propulsion System recall.

Does an open recall affect the trade-in value of the 2017 Hyundai Sonata Plug-in Hybrid?

Buyers and dealers check recall status, so completing an open recall can help provide greater clarity during a trade-in evaluation.
When you are ready to explore your options, visit our trade-in page to begin the process.

Recall Service & Dealership Highlights

Protect Against Power Loss

NHTSA identifies one Hybrid Propulsion System recall for the 2017 Hyundai Sonata Plug-in Hybrid. Its Voltage Protection Device may activate inadvertently while the vehicle is operating in Electric Vehicle mode. That unexpected activation may lead to a loss of power and increase the risk of a crash. Waiting to confirm recall status can leave a known safety concern unresolved, even if the vehicle currently seems to drive normally. Hyundai’s remedy removes the VPD switch and installs a Battery Management System with an Overvoltage Protection Device. Because the remedy is defined by the manufacturer, prompt inspection at an authorized dealer is the safest next step.

Factory-Approved Recall Care

Courtesy Hyundai of Tampa serves drivers throughout Tampa, FL, and nearby communities with recall support from factory-trained technicians. Our team uses manufacturer diagnostic tools and OEM parts to follow Hyundai’s specified remedy for the Hybrid Propulsion System recall. When the VIN check confirms an open safety recall, the eligible manufacturer remedy is performed at no charge to the owner. We can check whether the VPD-related repair is still open and explain what happens next. Visit us at 3810 W. Hillsborough Avenue in Tampa or call 813-285-5062 for assistance from a Hyundai-focused service department.

Simple Steps to Get Started

Start by locating your vehicle identification number and requesting a recall check with Courtesy Hyundai of Tampa. Then bring your 2017 Hyundai Sonata Plug-in Hybrid to the service department so the team can verify the VIN and perform the manufacturer remedy if an open recall applies. Schedule service even if you are unsure whether the work was completed; the VIN check is free and helps remove the guesswork. A recall notice or concern about EV-mode power loss is reason enough to act. Call 813-285-5062 to arrange your visit and address the issue with confidence.